Effective Date: 25th November 2024
Welcome to The Glass Factory! By accessing or using our website, products, and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our site or purchasing from us.
1. Acceptance of Terms
By using the website or services provided by The Glass Factory, you agree to these terms and conditions, which govern your use of our products, services, and website. If you do not agree with any part of these terms, please refrain from using our services.
2. Products and Services
We offer a range of products including glass shelves, LED mirrors, framed mirrors, and custom glass solutions. All products and services provided by The Glass Factory are subject to availability. We reserve the right to modify, discontinue, or alter our products and services without prior notice.
3. Orders and Payments
When you place an order with The Glass Factory, you agree to provide accurate and complete information. We reserve the right to cancel or refuse any order at our discretion. Payment for services and products must be made through the accepted methods on our website or as agreed upon with our team.
4. Pricing and Payment
All prices for products and services listed on our website are in INR and are subject to change without prior notice. Applicable taxes and delivery charges may be added to the final price. Payment must be made in full at the time of purchase unless otherwise agreed upon.
5. Shipping and Delivery
We aim to deliver our products in a timely manner. Delivery times may vary based on product availability, location, and other factors. We are not responsible for delays caused by external circumstances such as shipping issues, weather, or customs delays.
6. Returns and Refunds
We offer a return policy for defective or damaged items. If your product is damaged or not as described, please contact us within 7 days of receiving the product for a return or refund. Products must be returned in their original condition and packaging. Custom or personalized products may not be eligible for return.
7. Privacy Policy
By using our services, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal data.
8. User Responsibilities
You agree not to engage in any activities that may harm, disrupt, or interfere with the operation of our website or services. You must not use our services for illegal or unauthorized purposes.
9. Limitation of Liability
The Glass Factory will not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or services. We are not responsible for any damages caused by third-party services or products.
10. Intellectual Property
All content on this website, including text, images, logos, and designs, is the intellectual property of The Glass Factory and is protected by copyright laws. You may not reproduce, distribute, or use any content from our website without our written consent.
11. Modifications to Terms
The Glass Factory reserves the right to modify or update these terms and conditions at any time without prior notice. All changes will be posted on this page, and the effective date will be updated accordingly.
12. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to the use of our services or website will be subject to the exclusive jurisdiction of the courts in Nashik, Maharashtra.
13. Contact Us
If you have any questions or concerns regarding these terms and conditions, please contact us at:
Email: info@theglassfactory.com
Address: Chari no 4, Pawar Malla, Aurangabad Road, Nashik 422003
Call: 7666176052
By using our website and services, you acknowledge that you have read, understood, and agree to these terms and conditions.