Effective Date: 25th November 2024

At The Glass Factory, we are committed to protecting your privacy and ensuring a safe online experience. This privacy policy outlines the information we collect, how we use it, and the measures we take to safeguard your personal data. By accessing our website or using our services, you agree to the terms outlined in this privacy policy.

1. Information We Collect
We collect personal information, such as your name, email address, phone number, and any other details you provide when you contact us through our website, email, or phone. We may also collect non-personal information such as browsing data and IP addresses for website functionality and analytics purposes.

2. How We Use Your Information
We use the collected information to:

• Respond to your inquiries and provide customer support.
• Process orders and deliver services.
• Improve our website and services.
• Send promotional emails, updates, or other communications related to our products and services.

3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information with trusted third-party service providers who assist in running our business and delivering our services, such as delivery services or payment processors. These third parties are obligated to maintain confidentiality and are prohibited from using your data for any other purpose.

4. Data Security
We take the security of your personal information seriously. We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee complete security.

5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your user experience, analyze site traffic, and improve functionality. You can control cookie settings through your browser, but disabling cookies may affect some features of our site.

6. Your Rights
You have the right to request access to, correction, or deletion of your personal information at any time. You may also opt out of receiving promotional emails by contacting us at info@theglassfactory.com or by using the “unsubscribe” option in the emails we send.

7. Contact Us
If you have any questions or concerns about our privacy policy or how we handle your personal information, please feel free to contact us:

Email: info@theglassfactory.com
Address: Chari no 4, Pawar Malla, Aurangabad Road, Nashik 422003
Call: 7666176052

By using our services, you acknowledge that you have read and understood this privacy policy.